Privacy Policy
Last Updated: [1.23.26]
Pitcrew Fuel Co. (“Pitcrew,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our mobile application, or engage with our services.
By accessing or using our website or services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect information about you in a variety of ways, including:
Personal Information
When you voluntarily provide it, we may collect personal information such as:
- Name
- Email address
- Phone number
- Billing and payment information
- Vehicle information (make, model, fuel type, location for service)
- Account login credentials
Automatically Collected Information
When you visit our website or use our app, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited and usage activity
- Date and time of access
Payment Information
Payments are processed through third-party payment processors. Pitcrew Fuel Co. does not store your full credit card numbers. Payment information is handled securely by our payment partners in accordance with their privacy policies.
How We Use Your Information
We use the information we collect to:
- Provide and operate our services
- Process transactions and payments
- Schedule and complete fuel deliveries
- Communicate with you regarding your account or services
- Improve our website, app, and customer experience
- Detect and prevent fraud or unauthorized activity
- Comply with legal and regulatory obligations
Sharing Your Information
We do not sell your personal information.
We may share your information with:
- Service providers who assist with payment processing, scheduling, customer support, or analytics
- Technology partners necessary to operate our website and app
- Legal authorities if required by law or to protect our rights, safety, or property
All third parties are required to maintain the confidentiality and security of your information.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to:
- Enhance site functionality
- Understand user behavior
- Improve performance and marketing efforts
You may adjust your browser settings to refuse cookies, though some site features may not function properly.
Data Security
We use reasonable administrative, technical, and physical security measures to protect your information. While no system is completely secure, we take commercially reasonable steps to safeguard your data.
Your Choices and Rights
You may:
- Access or update your personal information
- Request deletion of your account or data (subject to legal or operational requirements)
- Opt out of marketing communications at any time
To exercise these rights, contact us using the information below.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:Pitcrew Fuel Co.
Email: [[email protected]]
Website: [https://www.pitcrew-fuel.com]
Location: Raleigh, North Carolina